Banff Caribou Lodge And Spa | Banff ★ Book Spa Rooms, Wellness Deals & Guest Reviews

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Key details

About the Hotel

521 Banff Avenue, Banff, Canada, T1L1B1

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Choose your room type

The hotel offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

King Room

Max:

4 persons

305 sq. feet

Bed options:

2 Double beds

Heating

Bathtub

room details

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King Room

Max:

2 persons

305 sq. feet

Bed options:

1 King Size Bed

Heating

Bathtub

room details

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King Room

Max:

4 persons

305 sq. feet

Bed options:

2 Double beds

Heating

Bathtub

room details

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Price and Room Availability

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Getting around

Comprehensive guide to transport options for seamless travel

City Center

Banff3700 ft

Facilities

The hotel offers amenities for your comfortable stay and unforgettable experiences

Relaxing Hot Tub

“I absolutely loved the hot tub at the hotel! It was so spacious, it felt more like a small pool than a typical hot tub. After a long day of exploring, soaking in the warm water was the perfect way to unwind. Just keep in mind that it can get busy, but the soothing atmosphere makes it worthwhile!” view full review

Delicious Dining Experience

“During my stay, I had dinner at the Keg Steakhouse & Bar located within the hotel. The food was not only tasty but also reasonably priced, which was a pleasant surprise. I also enjoyed breakfast there, which offered a variety of delicious options that set me up perfectly for a day of adventures!” view full review

Spacious Corner Loft Suite

“I stayed in a corner loft suite, and it was absolutely very nice! The spacious layout featured a fireplace and even a spa bath tub, which was such a treat. Having two bathrooms was also a major plus for my group. This suite completely elevated my experience and will always be my go-to choice when I return!” view full review

Well-Designed Bathroom

“The bathroom in my suite was impressively large and well-designed. I loved how there was always plenty of hot water with great pressure in the shower. It was a great space to prepare for the day, and I appreciated how functional and stylish it felt, making my stay even more enjoyable.” view full review

General

No smoking on site
Free parking
Safe deposit box
24-hour reception
Pets allowed
Rooms/ Facilities for disabled
Wheelchair access
Baggage storage
Ski storage
Allergy-free rooms
Elevator
Vending machines
Smoke detectors
Fire extinguishers
Key card access

Sports & Fitness

Fitness center
Canoeing
Skiing
Hiking
Cycling
Golf course
Yoga class

Guest Parking

Electric kettle

Services

Pet amenities available
Room service
Housekeeping
Car rental
Laundry
Dry cleaning
Ski pass vendor
Tours/Ticket assistance

Dining

Restaurant
Bar/ Lounge area

Business

Business center
Meeting/ Banquet facilities
Fax/Photocopying

Children

Children's play area

Facilities for people with disabilities

Toilet for disabled
Bathroom for disabled

Spa & Leisure

Indoor swimming pool
Spa & wellness center
Sauna
Jacuzzi
Pedicure
Manicure
Waxing
Facial
Treatment room
Beauty treatment
Full body massage

Room features

Free Wi-Fi in rooms
Heating
Sitting area
Tea and coffee facilities
Dining table
Ironing facilities

Bathroom

Free toiletries

Self-catering

Electric kettle

Media

Flat-screen TV
AM/FM alarm clock

Location

521 Banff Avenue, Banff, Canada, T1L1B1

Map view

521 Banff Avenue, Banff, Canada, T1L1B1

City landmarks

Museums

Whyte Museum of the Canadian Rockies

4900 ft

Museums

Banff Park Museum National Historic Site

1.0 mi

24km (15 miles) north of Banff

Lake Minnewanka

1.0 mi

Gallery

Canada House Art Gallery

4300 ft

107 Tunnel Mountain Drive

The Banff Center

1.2 mi

Museums

Buffalo Nations Luxton Museum

1.1 mi

Little Beehive

3800 ft

Museums

Cave and Basin National Historic Site

1.6 mi

405 Spray Ave

Fairmont Banff Springs

1.4 mi

317 Banff Ave

Canadian Ski Museum West

3200 ft

Church

St. Paul's Presbyterian Church

3200 ft

107 Tunnel Mountain Drive Glyde Hall

Walter Phillips Gallery

4600 ft

Museums

The Historic Luxton Home Museum

3400 ft

Buffalo St

Surprise Corner

4500 ft

305 Squirrel Street Corner of Lynx & Squirrel Street

Saint Mary's Parish Banff

3700 ft

Waterfall

Bow Falls

1.5 mi

Gallery

Willock & Sax Gallery

3800 ft

Gallery

All In The Wild Gallery

4200 ft

Gallery

About Canada

4300 ft

Vermilion Lakes Road

Vermilion Lakes

1.5 mi

Johnson Lake Road

Johnson Lake

4000 ft

Bourgeau Lake

2700 ft

Tunnel Mountain Road

Douglas Fir Resort Waterslides & Pools

4000 ft

Banff Avenue

1.6 mi

Shopping Area

Cascade Shops

3100 ft

National Park

Banff National Park- Visitor Center

2700 ft

Improvement District No. 9

Tunnel Mountain Trail

1.0 mi

Nearby

Amusement Park

Banff Rotary Park

200 ft

Whiskey Creek

700 ft

Church

Banff Park Church

1000 ft

Restaurants

The Beaver Bar

1400 ft

433 Banff Avenue Samesun Backpacker Lodge

Buffalo Mountain Cafe

3900 ft

700 Tunnel Mountain Rd

Alberta Wing Shack

1.3 mi

101 Eagle Crescent

Eggsmart

3400 ft

317 Banff Avenue

Banff Edo

3500 ft

317 Banff Ave

Reviews and Ratings

Reviews from guests about their experience.

60%

loved their spa retreat and can’t wait to return.

6.0/10

Guest rating

Rooms

6.5

Location

7.3

Service

5.5

Dining

8.0

4/5 based on 2455 reviews

#20 of 32 hotels in Banff based on Tripadvisor

John

United Kingdom, February 2025

5.2/10

I found the hotel to be reasonably priced with comfortable, clean rooms, though it was a bit of a trek to downtown Banff. The pool area was a letdown due to overwhelming chlorine levels that made it uncomfortable to stay. While the beds were nice, the overall condition of the facilities left much to be desired.

Rooms

7.0

The rooms were clean and comfortable, equipped with a kettle for making tea. However, controlling the room temperature was tricky.

Service

5.0

Service at the front desk was quite unprofessional. I had a frustrating experience when trying to change my reservation, and the staff did not seem to empathize with my situation.

Location

7.0

The location required a bit of a walk to get to downtown, but I didn't mind the fresh air. It was only about 15 minutes away.

Dining

Facilities

5.0

The pool area was disappointing. The air circulation could be better, as both my family and I had burning eyes from the chlorine.

Oliver

United Kingdom, February 2025

7.2/10

I had a pleasant stay at the hotel as part of my Canada tour. The hotel features clean and tidy rooms and offers complimentary local bus services with your room key, which makes it convenient to explore the area despite being a bit further from downtown Banff. The breakfast buffet was impressive, but some aspects of the hotel, like the decor and gym, feel a bit dated. Overall, it’s a good option if you don't mind a short walk or bus ride into the main area.

Rooms

8.0

The room was clean and tidy, with a comfortable bed, but it was a bit dark due to the small window.

Service

8.0

The staff were helpful and quick with check-in and check-out.

Location

7.0

The hotel is a bit of a walk from downtown Banff, but the free bus service from reception helps alleviate that inconvenience.

Dining

7.0

The breakfast buffet had lots of hot and cold choices, although I thought the price of $18 was a bit steep.

Facilities

6.0

Facilities like the small gym and sauna were okay, but could use some updates.

Emily

United Kingdom, November 2024

7.0/10

My stay at the Banff Caribou Lodge was a bit of a mixed bag. While the restaurant offered excellent breakfasts and I received helpful advice from staff member Joe, I encountered issues during check-in with a not-so-friendly receptionist, and the room cleanliness was hit or miss. The location was convenient for exploring Banff, but some aspects of service and facilities left much to be desired.

Rooms

6.0

The room was adequate but lacked a view, as it faced another hotel and a car park. It felt a bit cramped and the cleaning service was inconsistent.

Service

5.0

Check-in was awkward with a grumpy receptionist, but Joe at the front desk was very knowledgeable and friendly. Checkout was also unremarkable.

Location

8.0

The location was good for visiting key sights, with easy access to complimentary bus passes for trips around Banff.

Dining

9.0

The dining experience at the lodge's restaurant was one of the high points, with great quality food and especially excellent breakfasts.

Facilities

7.0

Facilities included a decent restaurant and bar though there were some maintenance issues noted, like the hot tub needing better upkeep.

Anthony

United Kingdom, October 2024

5.0/10

I had a mixed experience at this hotel. While it had a clean atmosphere and the staff tried their best, the rooms felt dated and the facilities were disappointing. The absence of a working pool and sauna during my stay was particularly letdown. Overall, I felt it wasn't worth the price we paid.

Rooms

5.0

The rooms were clean but definitely dated. The furniture was falling apart, there was no air conditioning, and I struggled with bedding that didn’t fit properly.

Service

6.0

The service was a bit hit or miss. They were helpful when we needed assistance, but I found some of the bar staff quite awkward during interactions.

Location

Dining

Facilities

5.0

The facilities were disappointing, especially since the pool and sauna were out of service most of our stay. We did have the option to visit their sister hotel, but it was inconvenient.